Get Back On The Road Without The Hassle

Whether insured or not, we’ll get your car back in top shape with zero stress. No matter the situation, we restore your car to pre-accident condition fast.

From towing, replacement cars, & claims assistance, 24/7 repair updates — we can handle everything for you.

Award-Winning Workshop

Replacement Vehicles

Lifetime Guarantees

I-Car Gold Certified Workshop

Vehicle Pickup & Delivery

Award-Winning Workshop​

Replacement Vehicles

Lifetime Guarantees

I-Car Gold Certified Workshop

Vehicle Pickup & Delivery​

The Right Car Repair Solution for Every Situation

Every accident is different, which is why Flow Autobody offers tailored repair solutions for every driver. Whether you’re not at fault, insured, paying privately, or managing a fleet, we’ll guide you to the service that fits your situation best.

Award-Winning Workshop

Replacement Vehicles

Lifetime Guarantees

I-Car Gold Certified Workshop

Vehicle Pickup & Delivery

EasyClaim

For not-at-fault drivers who want zero stress after an accident.

Our Accident Repair Valet service handle everything from start to finish:

Pick-up & delivery of your vehicle
 Like-for-like replacement car
 Lifetime guarantee on repairs
 Outstanding customer service

Check your eligibility in less than a minute!

Private Jobs

Need repairs outside your insurance? We’ve got you covered with out-of-pocket cosmetic fixes:

Minor repairs (scratches, scuffs & dents)
Wheel repairs
Detailing & paint protection
Paintless dent removal

FleetPro

Keep your business moving with our priority accident repair service for company vehicles:

Like-for-like replacement cars & vans
Minimized downtime for your team
Dedicated support for fleet managers
Paintless dent removal

Insurance Assist

If you’re insured, we can assist with your claims:

We speak to your insurer for you
Faster approvals and repair start
Smooth process from start to finish
Friendly support whenever you need it

Let’s Get Your Car Back on the Road

Choose the service that fits your situation and let our team handle the rest.

Service Advisor Assisting Customer on Phone

How We Make Accident Repairs Easy and Stress-Free

Being in an accident is overwhelming. But no matter your situation, whether you’re not at fault, insured, or paying privately, Flow Autobody is here to help. Every driver is welcome, and we’ll guide you to the repair solution that fits best.

Our team makes the process simple from start to finish. We’ll restore your vehicle to its pre-accident condition and, if eligible, provide a like-for-like replacement car while repairs are completed. Think of us as your trusted repair partner, focused on getting you back on the road with confidence.

Stay on the Road with a Like-for-Like Replacement Car


Don’t let an accident disrupt your life. We provide replacement vehicles that match your needs, whether you drive a small car, SUV, or ute. We’ll keep you mobile.

For not-at-fault customers, there’s no extra cost. We arrange everything with the at-fault party’s insurer, so you can maintain your routine while we handle your repairs.

Why Choose Flow Autobody For Your Hassle-Free Car Repair

What sets us apart from other smash repairs in Brisbane is that we don’t just repair your vehicle, we genuinely care about the driver behind the wheel.

Accident Repairs You Can Trust

Choose the service that fits your situation and let our team handle the rest.

What Our Customers Say

Accident Repairs Made Simple—We Handle Everything for You

Been in an accident? Don’t stress. Flow Autobody takes care of your car repairs, manages the insurer on your behalf, and organises your replacement car in one seamless process. Our team is here to make the entire experience simple, stress-free, and fast.

Affiliates & Partners

Affiliates & Partners

FAQs
Ask us anything about repairs!

Chat with us or send us an email at [email protected] to learn more.

The cost of auto smash repair is determined by the damage to your car and the work that is required to be done.

If you’ve been in a minor accident and only need simple repairs such as paint touch-up or light replacement, it will be cheaper than if your car needs major work done, such as getting new panels.

We recommend you get multiple quotes from auto smash repair shops before deciding which to go for. Flow Autobody gives free, instant quotes that are transparent and upfront for auto body, fleet, and wheels repairs. We provide every smash repair service and we handle any type of car repair so that you don’t have to look further.

The time it will take to fix your car depends on the repair process that it requires to address the damages.

Minor repairs can be finished in a couple of days, such as for windshield replacement. The more extensive the damage is, the longer it will take to complete the repairs. Major car repairs such as panel replacements can take from several days to a week.

At Flow Autobody, we know waiting around for your car can be frustrating, especially if you fully rely on it to get around. We do our best to finish it as soon as possible, so finishing the job ASAP without compromising quality is our business promise. 

Call your insurance company and let them determine who’s at fault. Don’t readily admit that you’re at fault to the other party. Your insurance company will cover the damage to your car if you have comprehensive coverage. If you don’t, you could be shouldering your own repairs. 

If you know you are not at fault for the collision, do not give in to pressure and cover the other party’s car repairs. If you cannot come to an agreement with them, you may contact the police to help determine who is at fault.

Yes we do. Generally, if you are not at fault then you will be eligible for a hire car. These are available upon request for eligible customers, but additional costs may apply if your insurance doesn’t cover this. We have different hire cars that you can use for the meantime while we service your damaged vehicle. We can arrange for a hire car to be brought to your residence. This way, you won’t have to struggle getting around if you have no other car to use on the daily.

Typically, for light to medium damage, 3-5 business days, but it would also depend on the extent of damage found after closer look by the specialists. Expect longer repair times for more severe damages. 

Flow Autobody makes sure that the client understands the damage that the car took and the process to repair it. We will contact you once we have stripped and inspected your vehicle to give a more accurate timeline for finishing the job.

Definitely! Here’s what we’ll do after you’ve lodged your claim with your insurer:
1. We’ll take it from there and request repair authority for the acting insurance company.
2. You can then book your repairs with us.

We coordinate with your insurance provider the best way we can to help you get approval for the repairs. This way you won’t have to deal with the hassles of communicating with them and we can start the repair process quickly and safely get you back on the road.

It would depend on two things:
1. Who’s at fault
2. Your insurance policy
 
Typically, if you’re not at fault, then yes, you have choice of repairer. If you are at fault, then it would depend on your insurance policy.
We always recommend that you get an insurance policy that gives you choice of repairer. Otherwise, you will be stuck with the repair shop your insurance company is partnered with. You’ll have to travel to wherever the shop is, and you’ll have to adjust to the available schedule for repairs.

With choice of repairer, you can pick trusted auto repair shops like Flow Autobody that can guarantee you fast turnaround times with repair finishes that will make you happy.

No, unfortunately we aren’t. However, you can still request an estimate online via this website at any time or day and we will usually respond in less than a day. Alternatively, you can call our shop within business hours for faster response.

On the “contact us” section, you can see in hindsight the available days and time slots. You can decide which schedule works best for you before coming into our shop.

Absolutely! In fact, in most cases, you will save money when you do. Just mention this when you request an estimate or when you visit Flow Autobody. With extra private work, you are guaranteed extra attention to your car. We make sure that we charge reasonable rates for private work that we explain in the estimate and during the discussion.